:root {
  --bg: #f5f6f8; --surface: #fff; --text: #1d2330; --muted: #6a7384; --line: #e3e6ec;
  --brand: #0b6e4f; --brand-dark: #08523b; --danger: #b3261e; --warn: #9a6700;
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--brand); text-decoration: none; } a:hover { text-decoration: underline; }
h1 { font-size: 1.6rem; margin: 0 0 1rem; } h2 { font-size: 1.1rem; margin: 1.5rem 0 .6rem; }
.topbar { display: flex; align-items: center; gap: 1.5rem; padding: .7rem 1.5rem; background: var(--brand-dark); color: #fff; }
.topbar a { color: #fff; } .brand { font-weight: 700; font-size: 1.15rem; } .brand span { font-weight: 400; opacity: .7; }
.topbar nav { display: flex; gap: 1.1rem; flex: 1; } .topbar nav a { opacity: .85; } .topbar nav a:hover { opacity: 1; text-decoration: none; }
.logout { display: flex; align-items: center; gap: .8rem; font-size: .9rem; } .logout span { opacity: .8; }
.link { background: none; border: 0; color: #fff; text-decoration: underline; cursor: pointer; font: inherit; padding: 0; }
.container { max-width: 1180px; margin: 0 auto; padding: 1.5rem; }
.banner { padding: .7rem 1rem; border-radius: 8px; margin-bottom: 1rem; }
.banner.success { background: #e3f4ec; color: #0a5a3f; } .banner.error { background: #fde8e7; color: var(--danger); }
.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 1rem; margin-bottom: 1.5rem; }
.card { background: var(--surface); border: 1px solid var(--line); border-radius: 10px; padding: 1rem 1.1rem; color: inherit; }
a.card:hover { text-decoration: none; border-color: var(--brand); }
.card .label { color: var(--muted); font-size: .85rem; } .card .value { font-size: 1.7rem; font-weight: 650; } .card .value.attention { color: var(--warn); } .card .sub { color: var(--muted); font-size: .8rem; }
table { width: 100%; border-collapse: collapse; background: var(--surface); border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
th, td { padding: .6rem .8rem; text-align: left; border-bottom: 1px solid var(--line); vertical-align: top; } th { background: #fafbfc; font-size: .8rem; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
tr:last-child td { border-bottom: 0; } .num { text-align: right; } small { color: var(--muted); }
.badge { display: inline-block; padding: .1rem .55rem; border-radius: 999px; font-size: .75rem; font-weight: 600; background: #eceff3; color: #44505f; }
.badge.approved, .badge.completed, .badge.online, .badge.active { background: #e0f3e9; color: #0a5a3f; }
.badge.pending, .badge.requested, .badge.incomplete, .badge.paused, .badge.suspended { background: #fff3d6; color: var(--warn); }
.badge.rejected, .badge.cancelled { background: #fde8e7; color: var(--danger); }
.badge.accepted, .badge.arrived, .badge.started { background: #e1ecfb; color: #1b4f9c; }
.toolbar { display: flex; justify-content: space-between; align-items: center; gap: 1rem; margin-bottom: 1rem; flex-wrap: wrap; }
.tabs { display: flex; gap: .3rem; } .tabs a { padding: .4rem .9rem; border-radius: 999px; color: var(--text); } .tabs a.active { background: var(--brand); color: #fff; } .tabs a:hover { text-decoration: none; background: #e6e9ee; } .tabs a.active:hover { background: var(--brand); }
.search, .filters { display: flex; gap: .5rem; align-items: center; flex-wrap: wrap; } .filters { margin-bottom: 1rem; } .count { color: var(--muted); }
input, select, button { font: inherit; } input, select { padding: .45rem .65rem; border: 1px solid var(--line); border-radius: 8px; background: #fff; }
button { padding: .45rem .95rem; border: 1px solid var(--line); border-radius: 8px; background: #fff; cursor: pointer; }
button.primary { background: var(--brand); border-color: var(--brand); color: #fff; } button.primary:hover { background: var(--brand-dark); }
button.danger { background: #fff; border-color: var(--danger); color: var(--danger); } button.danger:hover { background: #fde8e7; }
button:disabled { opacity: .45; cursor: not-allowed; }
.grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(340px, 1fr)); gap: 1rem; }
.panel { background: var(--surface); border: 1px solid var(--line); border-radius: 10px; padding: 1rem 1.2rem; margin-bottom: 1rem; } .panel h2:first-child { margin-top: .2rem; }
dl { display: grid; grid-template-columns: 9rem 1fr; gap: .35rem .8rem; margin: 0; } dt { color: var(--muted); } dd { margin: 0; }
.docs { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: .8rem; } .docs figure { margin: 0; } .docs img { width: 100%; border: 1px solid var(--line); border-radius: 8px; display: block; }
.docs figcaption { color: var(--muted); font-size: .85rem; margin-top: .25rem; } .missing { padding: 2rem 1rem; text-align: center; color: var(--muted); border: 1px dashed var(--line); border-radius: 8px; }
.actions .row, .form .row { display: flex; gap: 1rem; align-items: center; flex-wrap: wrap; } .reject { display: flex; gap: .5rem; flex: 1; min-width: 280px; } .reject input { flex: 1; }
.form { max-width: 460px; } .form label { display: block; margin-bottom: .9rem; color: var(--muted); } .form input[type=number] { display: block; width: 100%; margin-top: .25rem; color: var(--text); }
.form select, .form textarea { display: block; width: 100%; margin-top: .25rem; padding: .45rem .65rem; border: 1px solid var(--line); border-radius: 8px; background: #fff; color: var(--text); font: inherit; }
.form input:not([type=checkbox]) { display: block; width: 100%; margin-top: .25rem; color: var(--text); }
.form label.check { color: var(--text); } .form label.check input { margin-right: .4rem; }
.hint { color: var(--muted); } .empty { color: var(--muted); padding: 1.5rem 0; }
.pager { display: flex; gap: 1rem; justify-content: center; align-items: center; margin-top: 1rem; color: var(--muted); }
.login { max-width: 360px; margin: 12vh auto 0; background: var(--surface); border: 1px solid var(--line); border-radius: 12px; padding: 1.8rem; }
.login label { display: block; color: var(--muted); margin-bottom: 1rem; } .login input { display: block; width: 100%; margin-top: .3rem; padding: .6rem .75rem; color: var(--text); } .login button { width: 100%; padding: .65rem; background: var(--brand); color: #fff; border-color: var(--brand); }
@media (max-width: 720px) { .topbar { flex-wrap: wrap; } .container { padding: 1rem; } table { display: block; overflow-x: auto; } dl { grid-template-columns: 1fr; } }

.badge.service-ride { background: #e3eefb; color: #174a85; }
.badge.service-parcel { background: #fdf0d5; color: #8a5a00; }
.badge.service-loader { background: #e6f4ea; color: #1b6b3a; }
.badge.service-intercity { background: #ece6fa; color: #4a2f94; }

/* Support queue */
.badge.priority-urgent { background: #fde8e7; color: var(--danger); } .badge.priority-high { background: #fff3d6; color: var(--warn); }
.badge.priority-low { background: #eceff3; color: #6a7384; }
.badge.category-sos { background: var(--danger); color: #fff; } .badge.category-safety { background: #fde8e7; color: var(--danger); }
.badge.ticket-open { background: #fff3d6; color: var(--warn); } .badge.ticket-inprogress { background: #e1ecfb; color: #1b4f9c; }
.badge.ticket-waitingonuser { background: #ece6fa; color: #4a2f94; } .badge.ticket-resolved { background: #e0f3e9; color: #0a5a3f; }
tr.sos td { background: #fff1f0; }
.msg { border: 1px solid var(--line); border-radius: 10px; padding: .6rem .9rem; margin-bottom: .6rem; max-width: 46rem; white-space: pre-wrap; }
.msg.staff { background: #eef7f2; margin-left: 2rem; } .msg.note { background: #fff9e6; border-style: dashed; } .msg.event { background: #f5f6f8; color: var(--muted); font-size: .9rem; }
.msg .meta { display: flex; gap: .6rem; align-items: baseline; margin-bottom: .2rem; }
textarea { font: inherit; }

/* Reports */
.bar { height: .7rem; background: var(--brand); border-radius: 4px; min-width: 2px; }
.heatmap { height: 560px; border: 1px solid var(--line); border-radius: 10px; margin-bottom: .6rem; }
.filters label.check { display: flex; gap: .3rem; align-items: center; }
.badge.check-pass { background: #e0f3e9; color: #0a5a3f; } .badge.check-warning { background: #fff3d6; color: var(--warn); } .badge.check-fail { background: #fde8e7; color: var(--danger); }
.badge.service-recurring { background: #e3f1f4; color: #0b5563; } .badge.service-scheduled-ride { background: #eef0f3; color: #3b4654; } .badge.pass { background: #ece6fa; color: #4a2f94; }
.schedule-nav { display: flex; gap: .8rem; align-items: center; flex-wrap: wrap; margin-bottom: 1rem; } .schedule-nav .today { font-size: 1.15rem; font-weight: 600; }
tr.unassigned td:first-child { box-shadow: inset 3px 0 0 var(--warn); } tr.not-created td { color: var(--muted); }
.check-list { display: grid; gap: .4rem; margin: 0 0 1rem; padding: 0; list-style: none; } .check-list label { display: flex; gap: .6rem; align-items: baseline; padding: .55rem .8rem; background: var(--surface); border: 1px solid var(--line); border-radius: 8px; color: var(--text); }